Contact us

Questions about an order, ECU coverage or the platform? We answer during business hours (Europe/Paris).

Email

support@ecufileslab.com

For quotes, partnerships and general questions. Include your order reference when relevant — we typically reply within one business day.

Customer support

Already registered? Open a ticket from your dashboard for order-related issues — it's the fastest way to get an answer.

Open a support ticket

Not sure your ECU is covered?

Scan your file for free — the platform identifies the ECU and shows every supported solution before you pay anything.

Free file scan
Contact EcuFilesLab — Support & Questions